With 68% of dental cases now involving digital workflows (2024 Digital Dentistry Report), so CAD/CAM technology became the most important, we are bridging your lab or clinical needs with high quality control and optimal solutions.
Q1: What service your lab can supply?
A: we mainly supply dental design service like crowns, implants, dentures, aligner treatment and so on, but with our partners’ trust who wants us to supply one-stop service, then we can do lab fabrication too
Q2: What CAD software do you use for removable partial dentures?
A: exocad® Removable Partial Denture Module and 3Shape RPD Designer with AI clasp position suggestions
Q3: How to submit cases securely?
A: by email, we-transfer or google drive (to create shared files then download or upload as schedule)
Q4: What’s your turnaround time to upload the designed files?
A: 12 hours, if you have one or two urgent dental cases(not complicated one), then we try to do it in 30mins.
Q5: What type of files or formats you can accept?
A: STL, .PLY, DICOM (CBCT)
Q6: What’s your payment term?
A: TT in advance, such as by Paypal, by Bank, by Western Union
Q7: How to do if the design is not good?
A: Free redesign till your statisfication but it seldom happens because before we cooperate, we often ask for the parameter or the previous designed files for our own reference.
Q8: How to keep the consistent quality of your dental jobs?
A: we will keep the same designer specially for you, meanwhile, we also have experienced masters to do QC before uplaoding. Also we have regular training and practice.
Q9: How to send cases to fabricate in your lab?
A: if it is digital scans, then you can send by wetransfer or 3shape communicate or email, after we finish then we send back to you by couriers (DHL/UPS/Fedex); if it is impressions or plasters, then you can send to our Hongkong address for fast turnaround.
Please feel free to contract us for more details, or you can visit our daily crown design thru @youtube: https://youtu.be/-oq08zgUhRg?si=GAloiyQsWvqDYRgi